EyeGiene Dry Eye Treatments
9000 Crow Canyon Rd s348 Danville CA 94506 +1 888-882-1978
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FAQs and More

FAQs and More

FAQs

Evaporative dry eyes are caused by a lack of meibomian gland oil (lipids) being supplied to the tear film on the surface of the eye. The EyeGiene® Insta-Warmth System™ warms the eyelid, thinning meibomian gland oil, thereby allowing it to flow more easily onto the surface of the eye..

That’s the beauty of the EyeGiene® System; it’s portable and convenient, so no need to microwave it, boil it, or put in on the stove. Simply remove the Warming Wafers from their sealed foil package and place in the EyeGiene Eye Mask.

 Yes. In most studies done with warm compresses, the target temperature for thinning the meibomian gland oils is 40℃-45℃ (104℉-113℉).  This is the temperature provided by The Insta-Warmth System™ when used in conjunction with the EyeGiene® Eye Mask.

Unlike other treatment methods such as warm washcloths and microwave heat packs which lose heat quickly, EyeGiene® delivers the ideal 40℃-45℃ temperature for the ideal time (more than 10 minutes).

The wafers activate automatically when removed from their sealed foil package and placed into the EyeGiene® Eye Mask.

The EyeGiene® System reaches the target temperature within a few minutes, giving you time to relax, get comfortable, and put on the mask. The warmth will continue for over 10 minutes. Once the temperature cools, you may remove the mask.

The Eyegiene® System starter kits come complete with one eye mask and 10 pairs (20) of Warming Wafers. The refill kit has 30 pairs of Warming Wafers.

The EyeGiene® Eye Mask can be hand washed in cold water with dishwashing or delicate laundry detergent, and air dried. The Mask may last 3- 6 months or longer depending on the frequency of washings. You may choose to wash your Eye Mask as often as desired.

The EyeGiene® Warming Wafers are designed to work with the specially designed EyeGiene® Eye Mask. The Warming Wafers will not reach full temperature unless inserted into the EyeGiene® Eye Mask and applied to the eyelids. By design, the Warming Wafers will not feel very warm when held in your hand.

No. You should not place more than one Warming Wafer into a single side of the Eye Mask.

As with any warming product, individuals may react differently to The EyeGiene® System. If there is any concern, patients should ask their doctor prior to use. Consult your eye care specialist before using EyeGiene® if you have recently undergone any surgical procedures on your eyes or eyelids including LASIK or cataract surgery.

No, to prevent possible cross-contamination of possible eyelid infection, the EyeGiene® Eye Mask should only be used by one person.

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Testimonials

I have blepharitis and it has helped tremendously…If you want to end your dry, scratchy, irritated eyes this is the product to use, GREAT for travel!
Caroline C.
It improved my dry eye problem immediately and allowed the glands of my eyes to produce natural tears. The mask is comfortable to wear and very relaxing.
Jane C.
I've been using this for about 3 years and never leave home without them! … I use these every night! Not only does it help to put me to sleep, but then I wake up with normal eyes in the morning!
Heather M.
The size of the eye pieces fit my eyes better than all the other eye masks that I’ve used. The headband holds the eye pads snuggly to your eyes so the warmth really reaches them.
P. Hudson
My eye doctor mentioned it to me…and upon using it nightly have had zero “dry eye attacks” at night causing poor sight and urgent visits to the eye doctor.
Allison S.
A ‘must have’ for those with dry or fatigued eyes or those who travel often. Given my constant exposure to screens and devices, my ophthalmologist recommended this to me for relief and relaxation. When I was on the road (pre-Covid), it was always in my carry-on. Highly recommend!
Inez L.
I love this product. I’m on my third box! They provide just the right amount of heat, for just the right amount of time. Not only does it help dry eye, but it’s quite relaxing. It’s like a warm hug for my eyes!
Kim H.
EyeGiene® is a terrific warm compress ‘goggle’ that fits in well for my patient’s blepharitis treatment kit. I have been using EyeGiene® for more than 3 years now, and can attest to strong patient acceptance. Patients are returning to the office to purchase the EyeGiene® heating pad refills.
Randall Fuerst, OD
This product is outstanding!! My eye doctor mentioned it to me…and upon using it nightly have had zero “dry eye attacks” at night causing poor sight and urgent visits to the eye doctor.
Allison S.
This is surprisingly comforting on the eyes. The amount of heat is just right and the pads are easy to use.
Fred R.
EyeGiene® is a wonderful device that allows you to have the patient stay on top of their dry eye disease and essentially give them the ability to maintain a good flow through the meibomian glands.
Harvey Fishman, MD, PHD
This is the best eye product I have ever found. It is very relaxing and puts me right to sleep at night. It conforms well to the eyes and the heating is very consistent and last for about 1/2 an hour which is just right. It has improved the dry eye problem I was having. I can’t say enough good things about the product.
Fred H.
I really like this item for travel. It gets comfortably warm and is light and easy to manage.
LuCinda B.
EyeGiene® Insta-warmth system is awesome! The packets heat to the perfect temp for about 10-12 mins. No timer needed-they start cooling down when time is up! Mask fits tight even for deeper set eyes like mine! Order more heat packets!
Brett S.
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